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Join us Saturday June 2nd at 2 pm for a FREE seminar about Fear Free Veterinary Care and stay for our Chestnut Arbor Shopping Center Block Party after

Spaces are limited - registration is FREE!!!

If you are searching for the premiere Fear-Free veterinarian in Matthews – look no further.

Chestnut Arbor Veterinary Hospital is a full-service privately-owner animal hospital created by Dr Jennifer Merlo. Our hospital welcomes pet patients in need of routine medical, surgical, and dental care, as well those in need of emergency treatment. Beyond first-rate pet care, we make our clinic comfortable, kid-friendly, and calm, so your pet can relax in the exam room and look forward to meeting our veterinary staff. Our staff are Fear-Free certified, taking into account the stress and anxiety your pet (and you) face when coming to the veterinary hospital. We use alternative methods to approach your pet to keep them calm during their visit and involve you in all aspects of their medical care. All appointments are scheduled for 30 minutes or longer so that we can get to know both you, and your pets, as well as have ample time to discuss any and all concerns.

Our veterinary office is conveniently located in Matthews-- just check out the map below! We also welcome you to subscribe to our newsletter written by Dr Merlo and is created especially for you! At Chestnut Arbor, we strive to approach every patient and client in a gentle manner, in order to decrease fear, stress and anxiety. We value your pets as our own family members!


Thank you for choosing Chestnut Arbor. We look forward to meeting you!

Dr Jennifer Merlo DVM


  • "Thank you Dr Merlo and staff for taking care of our big baby yesterday! Your gentle and kind approach was so comforting."
    Sheri Stanley
  • "Dr. Merlo and Technician Staley were wonderful taking care of all 4 of my big fur babies when I brought them in! The Fear Free technique was a definite game changer!"
    Paula Howard
  • "Fantastic! Such a calm but professional environment. Dr. Merlo and her staff are excellent."
    Kim Odom
  • "Chestnut Arbor Veterinary Hospital recently opened and I highly recommend them. Dr. Merlo and her team are fabulous! They are a fear free facility and it is remarkable to see how quickly they can calm a nervous pet. My dog does not like walking into new buildings but with their techniques, he not only walked into the exam room but was comfortably relaxing before Dr. Merlo even came in. They provided him with exceptional care and you can tell they really love what they do. If you are even considering looking for a new veterinary office you should go check out their new office!"
    Adrian Vlasenko
  • "What an awesome Veterinarian and staff . Was so polite and great atmosphere for my babies. So happy and will have all my business for sure . I felt and could tell she is not in it for just the money but she has a heart and love for animals. That’s says a lot . Very blessed to have Chestnut Arbor Veterinary Hospital in our lives .
    Thank you all for what you do ."
    Curtis Randall Bean
  • "Can't tell you how impressed I was with Dr. Merlo and staff. The calm care she gave my aged dog was incredible. Would highly recommend ..So happy I found Dr. Merlo!"
    Gayle Stanton
  • "Dr Merlo and Rebecca are awesome!! They took great care of my sweet Fudge dog, who managed to severely injure 2 of his teeth last night. We are both so grateful and relieved that they could work him today on such short notice:)"
    Jessica Cooper

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Office Hours


7:45 am-6:00 pm


7:45 am-6:00 pm


7:45 am-2:00 pm


7:45 am-6:00 pm


7:45 am-6:00 pm